Frequently Asked Questions (FAQ)

Orders & Shipping

Q: How long will my order take to arrive?
A: We process orders within 1–2 business days. Shipping typically takes 3–7 business days, depending on your location. You will receive a tracking number once your order ships.

Q: Can I track my order?
A: Yes, you can track your order using the tracking link sent to your email after dispatch.

Returns & Refunds

Q: What is your return policy?
A: We accept returns within 15 days of delivery for unopened and unused items. Please contact our support team to initiate a return.

Q: How do I get a refund?
A: Refunds are processed after we receive and inspect your returned item. It usually takes 5–7 business days to reflect in your account.

Payment & Security

Q: What payment methods do you accept?
A: We accept all major credit cards, debit cards, and payment gateways like PayPal.

Q: Is it safe to shop on your website?
A: Yes, our site uses secure SSL encryption and trusted payment processors to protect your data.

Products & Usage

Q: How do I use your products?
A: Product usage instructions are available on each product page. If you have any questions, please contact us.